BigCommerce Self Serve

Help yourself! Let us know if you need us.

Start Your Free Trial
Collage person smiling bc employee your store component

Want full access to platform capabilities and personalized setup?

What is Essentials?

We’ve created this space to provide essential self-service information. No muss. No fuss. Just the facts.

All plans provide the same foundation of open flexibility and enterprise capability.

Here's a quick summary of the differences:

Group 463
For the
Ambitious “Main Street” Merchant

If you’re going places, but early in the journey and not quite ready for a Pro or Enterprise plan:

  • Standard and Plus plans automatically upgrade to grow with your online GMV
  • 24/7 support is always available
    Group 153
    For the
    "Ready to Scale" Merchant

    If you’re outgrowing or fed up with your current solution, and want a futureproof platform to scale as big and fast as you like:

    • Pro plan unlocks Google Reviews & Product Filtering (including Custom)
    • Pro upgrades seamlessly into an enterprise plan once you reach $400k in online GMV
      Support Team

      With all plans, you can choose to hire a launch success coach once your free trial is complete.


      Attract. Delight. Convert. Grow.

      With more freedom and no proprietary friction. Every plan comes with unlimited products, file storage, bandwidth, and no additional transaction fees ever.

      Sell up to $50k online GMV per year.

      Essential capabilities out-of-the-box on a platform that won’t box you in.

      • Up to (3) stores with loyalty, real time quotes, and reporting tools included
      • Mobile responsive, one page checkout, multi-currency, sitewide HTTPs and Dedicated SSL
      • 24/7 live, chat, and ticket support

      *GMV = Gross Merchandise Value

      Sell up to $180k online GMV per year.

      All the features of our Standard plan, plus:

      • Up to (5) stores with abandoned cart saver included
      • Customer groups and segmentation
      • Persistent cart and stored credit cards

      Sell up to $400k online GMV per year.

      All the features of our Standard and Plus plans, plus:

      • Up to (8) stores with Google customer reviews included
      • Product filtering
      • Custom product filtering

      The best choice for brands serious about growth.

      Full access to our enterprise-ready platform — configured to your specific needs, volume, regions, and budget.

      • Shipper HQ shipping engine

      • Price lists plus unlimited API calls and support

      • Express routing, priority support, and success management access


      I'm looking to switch to BigCommerce. How do I get my data over?

      It's easy to import customers, products, images and variations into your BigCommerce store from a standard CSV file. Read our User Guides to do it yourself, or learn more about our data migration services and transfer apps that can transfer your data for you.

      What software does BigCommerce integrate with?

      BigCommerce integrates with hundreds of industry-leading applications, including affiliate tracking, dropshipping, omni-channel inventory management, product reviews and analytics software. Check out all of our apps and integrations.

      How do automatic upgrades work from Standard to Plus?

      Once your trailing twelve month sales volume reaches the maximum of $50,000, you will be automatically upgraded to Plus. This gives you room to grow up to $180,000 in annual sales, and offers immediate access to features like customer groups and abandoned cart saver.

      all pricing faqs
      Speak to a consultant

      Our professional ecommerce consultants can answer questions about our features or which plan might be right for your business.

      Get a technical perspective

      BigCommerce experts are available to discuss customizing our platform and connecting to your existing systems.